Implementation Services
We start with your requirements, configure the system around them, and migrate and validate your data. Where a workflow needs customisation it is in place before your team tests anything. We stay with you through user acceptance testing and go-live.
See the six phases in detail →
Training and Certification
Training is delivered by our own support team, or by an authorised training centre or dealer. It is part of the price rather than a line item on top of it, and runs to a planned schedule that has your staff qualified before go-live.
Support and Maintenance
Our engineers support customers wherever they are, and most of that work is done remotely. Warranty covers your system at the start; after it, a service agreement keeps technical support and new releases in place, carrying reported defect fixes and the enhancements customers asked for.
Expertise Close to Your Market
We serve customers across the region through Namasoft branches and authorised dealers, so the people who support you are close to your market. A dealer qualifies by certifying its sales, functional, technical and implementation staff, and draws on our own pre-sales and second-level support.